The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sturgis, MI | 50 |
| São Paulo, SP | 36 |
| Madrid, Comunidad de Madrid | 21 |
| Bogotá, Distrito Capital de Bogotá | 20 |
| Preston, England | 18 |
| Stoke-on-Trent, England | 18 |
| Mexico City, CDMX | 14 |
| Los Angeles, CA | 13 |
| Guayaquil, Provincia del Guayas | 12 |
| Ashford, England | 11 |
| Barcelona, Catalunya | 11 |
| London, England | 11 |
| Paris, Île-de-France | 11 |
| Rio de Janeiro, RJ | 10 |
| Quito, Provincia de Pichincha | 7 |
| Montréal, QC | 7 |
| Brisbane, QLD | 7 |
| Denver, CO | 7 |
| Campinas, SP | 6 |
| Cali, Departamento del Valle del Cauca | 6 |
| Grantham, England | 6 |
| Sydney, NSW | 6 |
| Medellín, Departamento de Antioquia | 5 |
| Seattle, WA | 5 |
| San José, Provincia de San José | 5 |
| Fortaleza, CE | 5 |
| Goiânia, GO | 5 |
| Southport, England | 5 |
| Sevilla, Andalucía | 4 |
| Brasília, DF | 4 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
Michael B (@Mikey_R_B) reported @Outlook Hi there, for weeks now my Hotmail and Outlook accounts on your iOS app prompt me to re-login every few days. It’s infuriating and it doesn’t happen with my Gmail acct also running through the Outlook app. What’s happening and when will it be fixed?
- Leo (@Leofs4u) reported
@Outlook I cannot read and receive email for 3 months now on my mobile apple devices and android tablet. Since 2 weeks I even cannot add email addresses anymore. Everytime I am asked to be ‘patient, issue is known and will be solved and I have to wait for new updates’. Pffff incredible
- mika loves elliot (@KIYOOMlYA) reported
outlook is down and im at work AND I NEED IT. **** YOU @Outlook
- Improvement University (@ImprovementU) reported
@Outlook I can't log into my Hotmail account :( are there any reported issues? Can you please help me?
- Josèphe-Anne (@josephe_anne) reported
@ImprovementU @Jackl_1996 @Outlook Well, it's down again! 😡😠 I'm getting REALLY FRUSTRATED now! People have things to do you know! Get your act together, #Outlook! This problem should have been solved by now.
- Brad Prick (@BradPrick) reported
@Outlook Wrap your iPhone badge notifications and fix them for them to update badge number without having to open the app (for ex. when you use quick-3D touch actions for archive, delete, etc)
- Brian Hauer (@BrianHauerTSO) reported
Does anyone use @outlook on iOS to connect to a plain IMAP mail server? Its IMAP support seems utterly and completely broken. Perhaps the only testing done for Outlook on iOS is with Exchange servers, leaving those of us using plain IMAP stuck with the default iOS mail app.
- Josèphe-Anne (@josephe_anne) reported
@ImprovementU @Jackl_1996 @Outlook Well, it's down again! 😠😡 I'm getting REALLY FRUSTRATED with Outlook now! People have things to do you know!
- Sanjay Yadav (@sk_yadavs) reported
@Outlook I am getting an error code whenever I am trying to download the attachments, "{"Body":{"ErrorCode":500,"ExceptionName":"OwaHipRequiredException","FaultMessage":"HipRedirectStartUpVerdict=LowCostHipRequired","IsTransient":false,"ResponseCode":"ErrorInternalServerError"}
- Nelson Oscar (@nckfallin) reported
@Outlook is the app down? It freezes up when I select a message and it won’t show any message at my primary inbox.
- Marko Loukkaanhuhta (@loukkis) reported
Hey @Outlook and @Microsoft, rest of the world (outside of USA) would achieve more, if you'll fix week numbering in Outlook App (at least in Android) to comply with ISO8601 numbering. We are now missing week 53 completely. 2021 will be difficult, because -1 week offset...
- Jack Lewis (@Jackl_1996) reported
@Martin_91rr @Outlook Well won’t get much help off them it seems. Terrible customer service
- Cory (@ogbimmer) reported
@BradPrick @Outlook This is a known bug. Go to settings, help & feedback, then collect diagnostics. For whatever reason, this resets the badge/notification issue. From then on you should be able to get badge notifications without having the open the app. Good luck.
- Rae🇯🇲🇻🇨 (@MissRae_90) reported
@Outlook Can anyone tell me why ever since the latest iPhone update my mailbox has continuous errors, it’s getting really annoying now
- “ŚhåwñDøń” 😈 (@TheRealDjSDG) reported
@Outlook FIX MY EMAIL BRUH ITS BEEN TOOO LONG SMH
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